Would it be possible to get a bit more information from that customer? I'm not seeing any news articles of those pools getting removed. https://www.nycgovparks.org/parks/collect-pond-park/ doesn't mention any construction projects other than the one in 2011. Streetview imagery from Oct 2023 shows they are still there with water.

It feels like that person might have misunderstood that the water in those pools is drained during colder months?