Picking these up one at a time

> Regarding the discussion in the thread, a lead representative from our team, RVR015, responded on my behalf. 

When was that?  We got an email that _might_ have been in response to https://www.openstreetmap.org/user_blocks/18907 (but it's difficult to be sure, because they didn't actually do what that message asked - I'll pick that up with them).  That was only received 4 hours ago, not 3 days ago when the comment above was written.