Way to help Carnival customer service hours?
Way to help Carnival customer service hours?
Carnival Cruise Line's customer service hours vary slightly depending on the specific department and reason for your call
.
For general inquiries, booking, or questions about existing reservations:

Monday - Friday: 9:00 a.m. to 10:00 p.m. ET.
Saturday - Sunday: 9:00 a.m. to 6:00 p.m. ET.
Phone Number: 1-855-CARNIVAL or 1-855-732-4023.

For questions about the website or technical support:

Monday - Friday: 9:00 a.m. to 10:00 p.m. ET.
Saturday - Sunday: 9:00 a.m. to 6:00 p.m. ET.
Phone Number: (855) 732-4023.

For Fly2Fun guests experiencing travel delays:

24/7 assistance is available.
Phone Number (US/Canada): 1-855-732-4023.
Phone Number (Outside US): +1-855-732-4023.

For post-cruise inquiries:

Contact the Guest Care team via their Post-Cruise Inquiries page.

In case of a true emergency for family members not traveling with guests on board:

Contact the call center at 1-855-732-4023.
Hours: Monday - Sunday, 7:00 a.m. to 10:00 p.m. EST.

Note: Carnival does not offer a direct dialing service to their ships.

Carnival Cruise Line customer service hours are as follows
:

Monday - Friday: 9:00 a.m. to 10:00 p.m. ET.
Saturday - Sunday: 9:00 a.m. to 6:00 p.m. ET.

Note: These hours are for their general customer service line for inquiries such as booking or questions about existing reservations.
For other specific needs, Carnival offers additional contact options:

Online Support: If you have questions about the website or need technical assistance, you can reach Online Support during the same hours: Monday-Friday 9:00 am - 10:00 pm ET and Saturday-Sunday 9:00 am - 6:00 pm ET, by calling (855) 732-4023.
Fly2Fun Guests: If you're a Fly2Fun guest experiencing a travel delay, their Travel Hotline is available 24/7.
Emergency Contact: For family members not traveling with guests on a cruise, in case of a true emergency, they can contact the call center at 1-855-732-4023 on Mon - Sun, 7:00 am - 10 pm EST.
Guest Care (Post-Cruise Inquiries): For post-cruise questions or assistance, you can contact the Guest Care team through their Post-Cruise Inquiries page. For Cloud 9 Spa and Spa Carnival post-cruise billing or payment questions, you can email guestcare@carnival.com.

Keep in mind that Carnival's Diamond Desk has different hours of operation: Monday to Friday, 9 a.m. to 6:30 p.m. EST, and Saturday, 9 a.m. to 5:30 p.m. EST, but is closed on Sundays.
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