Daily Papers

While knowledge evaluation in large language models has predominantly focused on academic subjects like math and physics, these assessments often fail to capture the practical demands of real-world professions. In this paper, we introduce IndoCareer, a dataset comprising 8,834 multiple-choice questions designed to evaluate performance in vocational and professional certification exams across various fields. With a focus on Indonesia, IndoCareer provides rich local contexts, spanning six key sectors: (1) healthcare, (2) insurance and finance, (3) creative and design, (4) tourism and hospitality, (5) education and training, and (6) law. Our comprehensive evaluation of 27 large language models shows that these models struggle particularly in fields with strong local contexts, such as insurance and finance. Additionally, while using the entire dataset, shuffling answer options generally maintains consistent evaluation results across models, but it introduces instability specifically in the insurance and finance sectors.

Tourism affects not only the tourism industry but also society and stakeholders such as the environment, local businesses, and residents. Tourism Recommender Systems (TRS) can be pivotal in promoting sustainable tourism by guiding travelers toward destinations with minimal negative impact. Our paper introduces a composite sustainability indicator for a city trip TRS based on the users' starting point and month of travel. This indicator integrates CO2e emissions for different transportation modes and analyses destination popularity and seasonal demand. We quantify city popularity based on user reviews, points of interest, and search trends from Tripadvisor and Google Trends data. To calculate a seasonal demand index, we leverage data from TourMIS and Airbnb. We conducted a user study to explore the fundamental trade-offs in travel decision-making and determine the weights for our proposed indicator. Finally, we demonstrate the integration of this indicator into a TRS, illustrating its ability to deliver sustainable city trip recommendations. This work lays the foundation for future research by integrating sustainability measures and contributing to responsible recommendations by TRS.

Tibet, ensconced within China's territorial expanse, is distinguished by its labyrinthine and heterogeneous topography, a testament to its profound historical heritage, and the cradle of a unique religious ethos. The very essence of these attributes, however, has impeded the advancement of Tibet's tourism service infrastructure, rendering existing smart tourism services inadequate for the region's visitors. This study delves into the ramifications of informational disparities at tourist sites on Tibetan tourism and addresses the challenge of establishing the Large Language Model (LLM) evaluation criteria. It introduces an innovative approach, the DualGen Bridge AI system, employing supervised fine-tuning techniques to bolster model functionality and enhance optimization processes. Furthermore, it pioneers a multi-structured generative results assessment framework. Empirical validation confirms the efficacy of this framework. The study also explores the application of the supervised fine-tuning method within the proprietary DualGen Bridge AI, aimed at refining the generation of tourist site information. The study's findings offer valuable insights for optimizing system performance and provide support and inspiration for the application of LLM technology in Tibet's tourism services and beyond, potentially revolutionizing the smart tourism industry with advanced, tailored information generation capabilities.

As global tourism expands and artificial intelligence technology advances, intelligent travel planning services have emerged as a significant research focus. Within dynamic real-world travel scenarios with multi-dimensional constraints, services that support users in automatically creating practical and customized travel itineraries must address three key objectives: Rationality, Comprehensiveness, and Personalization. However, existing systems with rule-based combinations or LLM-based planning methods struggle to fully satisfy these criteria. To overcome the challenges, we introduce TravelAgent, a travel planning system powered by large language models (LLMs) designed to provide reasonable, comprehensive, and personalized travel itineraries grounded in dynamic scenarios. TravelAgent comprises four modules: Tool-usage, Recommendation, Planning, and Memory Module. We evaluate TravelAgent's performance with human and simulated users, demonstrating its overall effectiveness in three criteria and confirming the accuracy of personalized recommendations.

Developing an accurate tourism forecasting model is essential for making desirable policy decisions for tourism management. Early studies on tourism management focus on discovering external factors related to tourism demand. Recent studies utilize deep learning in demand forecasting along with these external factors. They mainly use recursive neural network models such as LSTM and RNN for their frameworks. However, these models are not suitable for use in forecasting tourism demand. This is because tourism demand is strongly affected by changes in various external factors, and recursive neural network models have limitations in handling these multivariate inputs. We propose a multi-head attention CNN model (MHAC) for addressing these limitations. The MHAC uses 1D-convolutional neural network to analyze temporal patterns and the attention mechanism to reflect correlations between input variables. This model makes it possible to extract spatiotemporal characteristics from time-series data of various variables. We apply our forecasting framework to predict inbound tourist changes in South Korea by considering external factors such as politics, disease, season, and attraction of Korean culture. The performance results of extensive experiments show that our method outperforms other deep-learning-based prediction frameworks in South Korea tourism forecasting.

Recently, large language models (LLMs) have demonstrated their effectiveness in various natural language processing (NLP) tasks. However, the lack of tourism knowledge limits the performance of LLMs in tourist attraction presentations and travel planning. To address this challenge, we constructed a supervised fine-tuning dataset for the culture and tourism domain, named Cultour. This dataset consists of three parts: tourism knowledge base QA data, travelogues data, and tourism diversity QA data. Additionally, we propose TourLLM, a Qwen-based model supervised fine-tuned with Cultour, to improve the quality of the information provided about attractions and travel planning. To evaluate the performance of TourLLM, we employed both automatic and human evaluation, and we proposed a human evaluation criterion named CRA (Consistency, Readability, Availability). The experimental results demonstrate the effectiveness of the responses generated by the TourLLM. Our proposed Cultour is accessible at https://github.com/mrweiqk/Cultour.

Tourism Recommender Systems (TRS) have traditionally focused on providing personalized travel suggestions, often prioritizing user preferences without considering broader sustainability goals. Integrating sustainability into TRS has become essential with the increasing need to balance environmental impact, local community interests, and visitor satisfaction. This paper proposes a novel approach to enhancing TRS for sustainable city trips using Large Language Models (LLMs) and a modified Retrieval-Augmented Generation (RAG) pipeline. We enhance the traditional RAG system by incorporating a sustainability metric based on a city's popularity and seasonal demand during the prompt augmentation phase. This modification, called Sustainability Augmented Reranking (SAR), ensures the system's recommendations align with sustainability goals. Evaluations using popular open-source LLMs, such as Llama-3.1-Instruct-8B and Mistral-Instruct-7B, demonstrate that the SAR-enhanced approach consistently matches or outperforms the baseline (without SAR) across most metrics, highlighting the benefits of incorporating sustainability into TRS.

The Tourism and Destination Management Organization (DMO) industry is rapidly evolving to adapt to new technologies and traveler expectations. Generative Artificial Intelligence (AI) offers an astonishing and innovative opportunity to enhance the tourism experience by providing personalized, interactive and engaging assistance. In this article, we propose a generative AI-based chatbot for tourism assistance. The chatbot leverages AI ability to generate realistic and creative texts, adopting the friendly persona of the well-known Italian all-knowledgeable aunties, to provide tourists with personalized information, tailored and dynamic pre, during and post recommendations and trip plans and personalized itineraries, using both text and voice commands, and supporting different languages to satisfy Italian and foreign tourists expectations. This work is under development in the Molise CTE research project, funded by the Italian Minister of the Economic Growth (MIMIT), with the aim to leverage the best emerging technologies available, such as Cloud and AI to produce state of the art solutions in the Smart City environment.

User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest reviews sourced from a prominent online travel platform, totaling over two million reviews from 50,000 distinct accommodations. Secondly, we propose an innovative approach for personalized review ranking. Our method employs contrastive learning to intricately capture the relationship between a review and the contextual information of its respective reviewer. Through a comprehensive experimental study, we demonstrate that our approach surpasses several baselines across all reported metrics. Augmented by a comparative analysis, we showcase the efficacy of our method in elevating personalized review ranking. The implications of our research extend beyond the travel domain, with potential applications in other sectors where personalized review ranking is paramount, such as online e-commerce platforms.

In the hospitality industry, understanding the factors that drive customer review ratings is critical for improving guest satisfaction and business performance. This work proposes ReviewGraph for Review Rating Prediction (RRP), a novel framework that transforms textual customer reviews into knowledge graphs by extracting (subject, predicate, object) triples and associating sentiment scores. Using graph embeddings (Node2Vec) and sentiment features, the framework predicts review rating scores through machine learning classifiers. We compare ReviewGraph performance with traditional NLP baselines (such as Bag of Words, TF-IDF, and Word2Vec) and large language models (LLMs), evaluating them in the HotelRec dataset. In comparison to the state of the art literature, our proposed model performs similar to their best performing model but with lower computational cost (without ensemble). While ReviewGraph achieves comparable predictive performance to LLMs and outperforms baselines on agreement-based metrics such as Cohen's Kappa, it offers additional advantages in interpretability, visual exploration, and potential integration into Retrieval-Augmented Generation (RAG) systems. This work highlights the potential of graph-based representations for enhancing review analytics and lays the groundwork for future research integrating advanced graph neural networks and fine-tuned LLM-based extraction methods. We will share ReviewGraph output and platform open-sourced on our GitHub page https://github.com/aaronlifenghan/ReviewGraph