text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Your exchange rate was off. I was charged extra on my payment that I made last Saturday.
|
{
"text": "Your exchange rate was off. I was charged extra on my payment that I made last Saturday."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975612163543701
},
{
"label": "POSITIVE",
"score": 0.0024388283491134644
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
What process should I use to transfer money into my account?
|
{
"text": "What process should I use to transfer money into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263729835860431
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou
|
{
"text": "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou"
}
|
[
{
"label": "NEGATIVE",
"score": 0.013170033693313599
},
{
"label": "POSITIVE",
"score": 0.986829936504364
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Which countries are supported
|
{
"text": "Which countries are supported"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0034626126289367676
},
{
"label": "POSITIVE",
"score": 0.996537446975708
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Where can I see where my funds came from?
|
{
"text": "Where can I see where my funds came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960077396593988
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Can you tell me where can change my PIN?
|
{
"text": "Can you tell me where can change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995858073234558
},
{
"label": "POSITIVE",
"score": 0.0004142116231378168
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
I don't recognise a Direct Debit payment
|
{
"text": "I don't recognise a Direct Debit payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101718124933541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
How many top-ups am I allowed to do?
|
{
"text": "How many top-ups am I allowed to do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9145520329475403
},
{
"label": "POSITIVE",
"score": 0.08544791489839554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I need two cards. Is this possible?
|
{
"text": "I need two cards. Is this possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364166133105755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund.
|
{
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960921406745911
},
{
"label": "POSITIVE",
"score": 0.003907897975295782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Where is my money that I transfered?!
|
{
"text": "Where is my money that I transfered?!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992815852165222
},
{
"label": "POSITIVE",
"score": 0.0007184363203123212
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
what currencies do you accept?
|
{
"text": "what currencies do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.16064806282520294
},
{
"label": "POSITIVE",
"score": 0.839352011680603
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
How do I use the disposable cards?
|
{
"text": "How do I use the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005533279036171734
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
How do I add my new card to the app?
|
{
"text": "How do I add my new card to the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977662563323975
},
{
"label": "POSITIVE",
"score": 0.002233737614005804
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
Is there anything to do because my phone was stolen?
|
{
"text": "Is there anything to do because my phone was stolen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.0007724907482042909
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
My contactless payments don't work.
|
{
"text": "My contactless payments don't work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391690046992153
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 23
}
|
Default
| null | null |
What do I need for the verification check?
|
{
"text": "What do I need for the verification check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989134073257446
},
{
"label": "POSITIVE",
"score": 0.0010866160737350583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Can I convert money into different currencies?
|
{
"text": "Can I convert money into different currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984862804412842
},
{
"label": "POSITIVE",
"score": 0.0015136545989662409
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
how to recover my passcode
|
{
"text": "how to recover my passcode"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971944093704224
},
{
"label": "POSITIVE",
"score": 0.0028055652510374784
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
How do I edit my details?
|
{
"text": "How do I edit my details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991663694381714
},
{
"label": "POSITIVE",
"score": 0.0008337069302797318
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
I logged in wrong and am blocked, how do I log in?
|
{
"text": "I logged in wrong and am blocked, how do I log in?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995597004890442
},
{
"label": "POSITIVE",
"score": 0.0004402745689731091
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
My rate of exchange was wrong.
|
{
"text": "My rate of exchange was wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999583899974823
},
{
"label": "POSITIVE",
"score": 0.0004160573589615524
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
My card payment didn't work
|
{
"text": "My card payment didn't work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999765932559967
},
{
"label": "POSITIVE",
"score": 0.00023407445405609906
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
when will my transfer clear
|
{
"text": "when will my transfer clear"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9671757221221924
},
{
"label": "POSITIVE",
"score": 0.0328243151307106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Why can't the recepient of my money transaction see it?
|
{
"text": "Why can't the recepient of my money transaction see it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99636310338974
},
{
"label": "POSITIVE",
"score": 0.003636950859799981
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I don't recognize some transactions. Is someone else using it?
|
{
"text": "I don't recognize some transactions. Is someone else using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995397329330444
},
{
"label": "POSITIVE",
"score": 0.0004602712288033217
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
|
{
"text": "I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969005584716797
},
{
"label": "POSITIVE",
"score": 0.0030995099805295467
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Why was I charged an extra fee when paying with card?
|
{
"text": "Why was I charged an extra fee when paying with card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997450053691864
},
{
"label": "POSITIVE",
"score": 0.0025499677285552025
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
The recipient doesn't see the money transaction I made
|
{
"text": "The recipient doesn't see the money transaction I made"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992953538894653
},
{
"label": "POSITIVE",
"score": 0.0007046610699035227
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Would I get a Visa or Mastercard?
|
{
"text": "Would I get a Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976334571838379
},
{
"label": "POSITIVE",
"score": 0.0023665246553719044
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Is a SWIFT transfer acceptable?
|
{
"text": "Is a SWIFT transfer acceptable?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9556143283843994
},
{
"label": "POSITIVE",
"score": 0.04438573867082596
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Yikes! I didn't get the amount of money that I requested. What do I do now?
|
{
"text": "Yikes! I didn't get the amount of money that I requested. What do I do now?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.00048193373368121684
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
How many disposable cards am I allowed to have?
|
{
"text": "How many disposable cards am I allowed to have?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999357283115387
},
{
"label": "POSITIVE",
"score": 0.0006427195039577782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Has there been any activity on my card today?
|
{
"text": "Has there been any activity on my card today?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.002232067286968231
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
Explain pending transactions.
|
{
"text": "Explain pending transactions."
}
|
[
{
"label": "NEGATIVE",
"score": 0.3711855709552765
},
{
"label": "POSITIVE",
"score": 0.6288143992424011
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Is the PIN sent in another message?
|
{
"text": "Is the PIN sent in another message?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987350106239319
},
{
"label": "POSITIVE",
"score": 0.001265022554434836
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
Do I need to go to an office to change my pin?
|
{
"text": "Do I need to go to an office to change my pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993807077407837
},
{
"label": "POSITIVE",
"score": 0.0006192927830852568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
What is this cash withdrawal on my statement?
|
{
"text": "What is this cash withdrawal on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990907907485962
},
{
"label": "POSITIVE",
"score": 0.0009092253749258816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?
|
{
"text": "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996778964996338
},
{
"label": "POSITIVE",
"score": 0.00032215844839811325
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!
|
{
"text": "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996007084846497
},
{
"label": "POSITIVE",
"score": 0.00039932160871103406
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I have a missing refund
|
{
"text": "I have a missing refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996340274810791
},
{
"label": "POSITIVE",
"score": 0.0003659557842183858
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
I need to verify the source of funds.
|
{
"text": "I need to verify the source of funds."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975419044494629
},
{
"label": "POSITIVE",
"score": 0.0024581451434642076
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Where do we mail the card?
|
{
"text": "Where do we mail the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974821209907532
},
{
"label": "POSITIVE",
"score": 0.0025179078802466393
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
I no longer want this account, what should I do?
|
{
"text": "I no longer want this account, what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Transaction refund missing from my statement.
|
{
"text": "Transaction refund missing from my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955982565879822
},
{
"label": "POSITIVE",
"score": 0.004401736427098513
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How do I activate my card so I can start using it?
|
{
"text": "How do I activate my card so I can start using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998773992061615
},
{
"label": "POSITIVE",
"score": 0.001225974876433611
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
How can I top up my account with a cheque?
|
{
"text": "How can I top up my account with a cheque?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989433884620667
},
{
"label": "POSITIVE",
"score": 0.0010565690463408828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Do you provide cards to people not in the UK?
|
{
"text": "Do you provide cards to people not in the UK?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9720224142074585
},
{
"label": "POSITIVE",
"score": 0.027977589517831802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Could google pay and top up be together?
|
{
"text": "Could google pay and top up be together?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978164434432983
},
{
"label": "POSITIVE",
"score": 0.002183569362387061
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I deposited cash into my account, why do I not see it?
|
{
"text": "I deposited cash into my account, why do I not see it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981294274330139
},
{
"label": "POSITIVE",
"score": 0.0018706191331148148
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
|
{
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.0003412761725485325
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Is there a longer processing time for international bank transfers?
|
{
"text": "Is there a longer processing time for international bank transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993953704833984
},
{
"label": "POSITIVE",
"score": 0.0006045782356522977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I lost my card and need a new one, will it cost me?
|
{
"text": "I lost my card and need a new one, will it cost me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.00033988067298196256
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I don't recognize what this payment on my statement would be for.
|
{
"text": "I don't recognize what this payment on my statement would be for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999601423740387
},
{
"label": "POSITIVE",
"score": 0.00039864040445536375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
My card hasn't shown up yet.
|
{
"text": "My card hasn't shown up yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.0007681015413254499
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
What foreign exchange rate will I get on weekdays and on the weekends?
|
{
"text": "What foreign exchange rate will I get on weekdays and on the weekends?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959011673927307
},
{
"label": "POSITIVE",
"score": 0.004098883830010891
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
What locations allow me to withdraw money?
|
{
"text": "What locations allow me to withdraw money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991539716720581
},
{
"label": "POSITIVE",
"score": 0.0008460282697342336
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
i'm not satisfied with the services and no longer want to be a customer
|
{
"text": "i'm not satisfied with the services and no longer want to be a customer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997780919075012
},
{
"label": "POSITIVE",
"score": 0.0002219007583335042
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
I lost my phone! Will my card still work?
|
{
"text": "I lost my phone! Will my card still work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.00027301354566589
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I'm on holiday and I noticed a different amount for exchange rate. Can you explain?
|
{
"text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9705138206481934
},
{
"label": "POSITIVE",
"score": 0.02948613464832306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
How old must I be to open an account?
|
{
"text": "How old must I be to open an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997127652168274
},
{
"label": "POSITIVE",
"score": 0.0002872533805202693
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Why hasn't my friend's transaction arrive yet?
|
{
"text": "Why hasn't my friend's transaction arrive yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984384179115295
},
{
"label": "POSITIVE",
"score": 0.0015616146847605705
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Can I get a card? I live in the US.
|
{
"text": "Can I get a card? I live in the US."
}
|
[
{
"label": "NEGATIVE",
"score": 0.588926374912262
},
{
"label": "POSITIVE",
"score": 0.4110736846923828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
My statement has a charge that shouldn't have been made.
|
{
"text": "My statement has a charge that shouldn't have been made."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9821361899375916
},
{
"label": "POSITIVE",
"score": 0.017863789573311806
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
is there a reason that my payment didnt go through
|
{
"text": "is there a reason that my payment didnt go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989936947822571
},
{
"label": "POSITIVE",
"score": 0.001006300444714725
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Why was a payment I made reverted?
|
{
"text": "Why was a payment I made reverted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982360601425171
},
{
"label": "POSITIVE",
"score": 0.0017639548750594258
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
can i get a virtual card online
|
{
"text": "can i get a virtual card online"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387774169445038
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?
|
{
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982571005821228
},
{
"label": "POSITIVE",
"score": 0.0017428772989660501
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
There is a duplicate payment on my card. Why?
|
{
"text": "There is a duplicate payment on my card. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990731477737427
},
{
"label": "POSITIVE",
"score": 0.0009268827852793038
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Why do I see an extra fee on my statement?
|
{
"text": "Why do I see an extra fee on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981470108032227
},
{
"label": "POSITIVE",
"score": 0.0018530328525230289
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
I didn't make a payment at this business.
|
{
"text": "I didn't make a payment at this business."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995647072792053
},
{
"label": "POSITIVE",
"score": 0.0004352552641648799
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?
|
{
"text": "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952535629272461
},
{
"label": "POSITIVE",
"score": 0.004746443126350641
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Why is this not letting me exchange crypto? I need help making this transaction go through.
|
{
"text": "Why is this not letting me exchange crypto? I need help making this transaction go through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.000495295797009021
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Why am I being charged to withdrawal money?
|
{
"text": "Why am I being charged to withdrawal money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.001879722229205072
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Card payment has be declined.
|
{
"text": "Card payment has be declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9741432666778564
},
{
"label": "POSITIVE",
"score": 0.02585674822330475
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
why hasn't my virtual card come yet?
|
{
"text": "why hasn't my virtual card come yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998119056224823
},
{
"label": "POSITIVE",
"score": 0.001880926894955337
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
Can you tell me the ATMs I can use with my card?
|
{
"text": "Can you tell me the ATMs I can use with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002517253160477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
How can I transfer some money into a foreign account?
|
{
"text": "How can I transfer some money into a foreign account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995949864387512
},
{
"label": "POSITIVE",
"score": 0.0004050288407597691
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
What ID do I need to verify my identity?
|
{
"text": "What ID do I need to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984967708587646
},
{
"label": "POSITIVE",
"score": 0.0015031934017315507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Why is there a charged fee for debit or credit card payment?
|
{
"text": "Why is there a charged fee for debit or credit card payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989610910415649
},
{
"label": "POSITIVE",
"score": 0.001038891263306141
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
How do I dispute a debit that I didn't make?
|
{
"text": "How do I dispute a debit that I didn't make?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.003243159968405962
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
How do I go about ordering another card?
|
{
"text": "How do I go about ordering another card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983262419700623
},
{
"label": "POSITIVE",
"score": 0.0016737091355025768
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?
|
{
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.00034307586611248553
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
What is this extra fee that I got when I used my card to pay?
|
{
"text": "What is this extra fee that I got when I used my card to pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970136880874634
},
{
"label": "POSITIVE",
"score": 0.0029862625524401665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I was declined a transfer
|
{
"text": "I was declined a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958689212799072
},
{
"label": "POSITIVE",
"score": 0.004131099209189415
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.
|
{
"text": "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994007349014282
},
{
"label": "POSITIVE",
"score": 0.0005993099184706807
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Can you send me more cards for my account?
|
{
"text": "Can you send me more cards for my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986793398857117
},
{
"label": "POSITIVE",
"score": 0.0013206405565142632
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
How many cards am I allowed?
|
{
"text": "How many cards am I allowed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.005399458575993776
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I do not like this, I made a simple transfer but I have an additional charge for doing so.
|
{
"text": "I do not like this, I made a simple transfer but I have an additional charge for doing so."
}
|
[
{
"label": "NEGATIVE",
"score": 0.681978702545166
},
{
"label": "POSITIVE",
"score": 0.318021297454834
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
When I made a cash transfer abroad the wrong exchange rate was applied
|
{
"text": "When I made a cash transfer abroad the wrong exchange rate was applied"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.001192377763800323
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
why have i not got my new card?
|
{
"text": "why have i not got my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738262695260346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I made a payment but the app cancelled it.
|
{
"text": "I made a payment but the app cancelled it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771889308467507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I want to use my account before identity verification
|
{
"text": "I want to use my account before identity verification"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992349147796631
},
{
"label": "POSITIVE",
"score": 0.0007651322521269321
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Why did my cash deposit not show up?
|
{
"text": "Why did my cash deposit not show up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992226362228394
},
{
"label": "POSITIVE",
"score": 0.0007773349061608315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
How long should it take for my top-up to finish? I've been waiting a while.
|
{
"text": "How long should it take for my top-up to finish? I've been waiting a while."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985352754592896
},
{
"label": "POSITIVE",
"score": 0.0014646886847913265
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I just deposited cash to my account and can't find it!
|
{
"text": "I just deposited cash to my account and can't find it!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996721744537354
},
{
"label": "POSITIVE",
"score": 0.00032783392816782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
|
{
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.0002072879287879914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Can I change my PIN at any cash machines?
|
{
"text": "Can I change my PIN at any cash machines?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999215841293335
},
{
"label": "POSITIVE",
"score": 0.0007841749466024339
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
I lost my phone. What do I do to block someone else from using my account?
|
{
"text": "I lost my phone. What do I do to block someone else from using my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997187256813049
},
{
"label": "POSITIVE",
"score": 0.0002812588063534349
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
how much to get my card in 2 days?
|
{
"text": "how much to get my card in 2 days?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962922930717468
},
{
"label": "POSITIVE",
"score": 0.0037076682783663273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
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