text
stringlengths
13
409
inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
My new card hasn't came in.
{ "text": "My new card hasn't came in." }
[ { "label": "NEGATIVE", "score": 0.9991511106491089 }, { "label": "POSITIVE", "score": 0.0008489138563163579 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I am unable to use my top-up on the app. Could you explain this to me?
{ "text": "I am unable to use my top-up on the app. Could you explain this to me?" }
[ { "label": "NEGATIVE", "score": 0.99968421459198 }, { "label": "POSITIVE", "score": 0.00031583834788762033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Using international ATMs messes up the exchange rate.
{ "text": "Using international ATMs messes up the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9997825026512146 }, { "label": "POSITIVE", "score": 0.0002175089466618374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Can I choose my Visa or Mastercard?
{ "text": "Can I choose my Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9972501397132874 }, { "label": "POSITIVE", "score": 0.002749850507825613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
My card wants to be topped what do you guys support?
{ "text": "My card wants to be topped what do you guys support?" }
[ { "label": "NEGATIVE", "score": 0.9933304190635681 }, { "label": "POSITIVE", "score": 0.006669597700238228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Is my card accepted anywhere?
{ "text": "Is my card accepted anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9909029603004456 }, { "label": "POSITIVE", "score": 0.009096982888877392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
{ "text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986384510993958 }, { "label": "POSITIVE", "score": 0.0013615802163258195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
How can I go about getting a refund?
{ "text": "How can I go about getting a refund?" }
[ { "label": "NEGATIVE", "score": 0.9993720650672913 }, { "label": "POSITIVE", "score": 0.0006279123481363058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I topped up but the app declined it
{ "text": "I topped up but the app declined it" }
[ { "label": "NEGATIVE", "score": 0.9879399538040161 }, { "label": "POSITIVE", "score": 0.01206007320433855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Why am I seeing a fee for transferring money?
{ "text": "Why am I seeing a fee for transferring money?" }
[ { "label": "NEGATIVE", "score": 0.998955488204956 }, { "label": "POSITIVE", "score": 0.0010445318184792995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
When are you going to activate my card?
{ "text": "When are you going to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9915760159492493 }, { "label": "POSITIVE", "score": 0.008424042724072933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What would be a reason my transfer got declined?
{ "text": "What would be a reason my transfer got declined?" }
[ { "label": "NEGATIVE", "score": 0.9991969466209412 }, { "label": "POSITIVE", "score": 0.0008030491298995912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
How many incorrect attempts cause card to be blocked?
{ "text": "How many incorrect attempts cause card to be blocked?" }
[ { "label": "NEGATIVE", "score": 0.9994863271713257 }, { "label": "POSITIVE", "score": 0.0005136891268193722 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I did a bank transfer and my balance isn't current.
{ "text": "I did a bank transfer and my balance isn't current." }
[ { "label": "NEGATIVE", "score": 0.9996912479400635 }, { "label": "POSITIVE", "score": 0.00030879260157234967 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Whats the limit on my top up
{ "text": "Whats the limit on my top up" }
[ { "label": "NEGATIVE", "score": 0.9526827931404114 }, { "label": "POSITIVE", "score": 0.047317180782556534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?
{ "text": "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?" }
[ { "label": "NEGATIVE", "score": 0.9994303584098816 }, { "label": "POSITIVE", "score": 0.0005695943254977465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can I choose what card I can use
{ "text": "Can I choose what card I can use" }
[ { "label": "NEGATIVE", "score": 0.9876664876937866 }, { "label": "POSITIVE", "score": 0.012333467602729797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Do you limit my top-offs?
{ "text": "Do you limit my top-offs?" }
[ { "label": "NEGATIVE", "score": 0.9826194047927856 }, { "label": "POSITIVE", "score": 0.01738063059747219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Can I verify my top-up card?
{ "text": "Can I verify my top-up card?" }
[ { "label": "NEGATIVE", "score": 0.996347963809967 }, { "label": "POSITIVE", "score": 0.003652082057669759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I am still waiting for a transfer I did
{ "text": "I am still waiting for a transfer I did" }
[ { "label": "NEGATIVE", "score": 0.9939014911651611 }, { "label": "POSITIVE", "score": 0.006098536308854818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I'm not seeing my cash deposit showing up in my account.
{ "text": "I'm not seeing my cash deposit showing up in my account." }
[ { "label": "NEGATIVE", "score": 0.9995180368423462 }, { "label": "POSITIVE", "score": 0.000481932598631829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Are there steps to see where my funds come from?
{ "text": "Are there steps to see where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9981510043144226 }, { "label": "POSITIVE", "score": 0.0018490139627829194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Please help me get a Visa card.
{ "text": "Please help me get a Visa card." }
[ { "label": "NEGATIVE", "score": 0.8898817896842957 }, { "label": "POSITIVE", "score": 0.11011815816164017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Are these cards available in europe?
{ "text": "Are these cards available in europe?" }
[ { "label": "NEGATIVE", "score": 0.9883350133895874 }, { "label": "POSITIVE", "score": 0.011664939112961292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.
{ "text": "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9977249503135681 }, { "label": "POSITIVE", "score": 0.002275066450238228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
{ "text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?" }
[ { "label": "NEGATIVE", "score": 0.9994029998779297 }, { "label": "POSITIVE", "score": 0.0005969423218630254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Can you check the exchange rate on a cash transaction I did overseas
{ "text": "Can you check the exchange rate on a cash transaction I did overseas" }
[ { "label": "NEGATIVE", "score": 0.9899945855140686 }, { "label": "POSITIVE", "score": 0.010005424730479717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Should my top-up be completed by now?
{ "text": "Should my top-up be completed by now?" }
[ { "label": "NEGATIVE", "score": 0.9987497329711914 }, { "label": "POSITIVE", "score": 0.0012502153404057026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I need more than one disposable card
{ "text": "I need more than one disposable card" }
[ { "label": "NEGATIVE", "score": 0.9993096590042114 }, { "label": "POSITIVE", "score": 0.000690370739903301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I was wondering why my payment hasn't gone through yet, its been a while.
{ "text": "I was wondering why my payment hasn't gone through yet, its been a while." }
[ { "label": "NEGATIVE", "score": 0.9979890584945679 }, { "label": "POSITIVE", "score": 0.0020109775941818953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
There's a card payment I didn't make
{ "text": "There's a card payment I didn't make" }
[ { "label": "NEGATIVE", "score": 0.9949819445610046 }, { "label": "POSITIVE", "score": 0.005018044728785753 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
If I don't have all my documents can they still verify my identity?
{ "text": "If I don't have all my documents can they still verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9995594620704651 }, { "label": "POSITIVE", "score": 0.0004405357176437974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
card is being used by someone else
{ "text": "card is being used by someone else" }
[ { "label": "NEGATIVE", "score": 0.990281343460083 }, { "label": "POSITIVE", "score": 0.009718585759401321 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
The cash abroad exchange rate is applied wrong.
{ "text": "The cash abroad exchange rate is applied wrong." }
[ { "label": "NEGATIVE", "score": 0.9995354413986206 }, { "label": "POSITIVE", "score": 0.0004646141023840755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Are currency exchanges free?
{ "text": "Are currency exchanges free?" }
[ { "label": "NEGATIVE", "score": 0.9953161478042603 }, { "label": "POSITIVE", "score": 0.004683889448642731 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Are you going to charge me to top up my card?
{ "text": "Are you going to charge me to top up my card?" }
[ { "label": "NEGATIVE", "score": 0.5216350555419922 }, { "label": "POSITIVE", "score": 0.4783649444580078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I have a pending money transfer
{ "text": "I have a pending money transfer" }
[ { "label": "NEGATIVE", "score": 0.9925838708877563 }, { "label": "POSITIVE", "score": 0.007416169159114361 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I need to know what charges I will incur for using a European card for top up.
{ "text": "I need to know what charges I will incur for using a European card for top up." }
[ { "label": "NEGATIVE", "score": 0.999171257019043 }, { "label": "POSITIVE", "score": 0.0008288180688396096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
{ "text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!" }
[ { "label": "NEGATIVE", "score": 0.9950491786003113 }, { "label": "POSITIVE", "score": 0.0049507757648825645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I was unable to transfer to another account.
{ "text": "I was unable to transfer to another account." }
[ { "label": "NEGATIVE", "score": 0.9991694688796997 }, { "label": "POSITIVE", "score": 0.0008305323426611722 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Are there any ATM's near me that accept this card?
{ "text": "Are there any ATM's near me that accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9969047904014587 }, { "label": "POSITIVE", "score": 0.003095183987170458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
There is a charge I don't recognize.
{ "text": "There is a charge I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.964482843875885 }, { "label": "POSITIVE", "score": 0.0355171337723732 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My card will expire soon, do I need to order a new one?
{ "text": "My card will expire soon, do I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9964631199836731 }, { "label": "POSITIVE", "score": 0.00353694474324584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Why is my top-up pending?
{ "text": "Why is my top-up pending?" }
[ { "label": "NEGATIVE", "score": 0.9970837235450745 }, { "label": "POSITIVE", "score": 0.002916307421401143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Why is there an extra pound charge that is pending?
{ "text": "Why is there an extra pound charge that is pending?" }
[ { "label": "NEGATIVE", "score": 0.997165858745575 }, { "label": "POSITIVE", "score": 0.0028341382276266813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why was my exchange rate a different amount than usual?
{ "text": "Why was my exchange rate a different amount than usual?" }
[ { "label": "NEGATIVE", "score": 0.9949206709861755 }, { "label": "POSITIVE", "score": 0.005079311318695545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
What is needed to activate my card?
{ "text": "What is needed to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9961915016174316 }, { "label": "POSITIVE", "score": 0.003808471839874983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Can apple pay handle top up exchanges?
{ "text": "Can apple pay handle top up exchanges?" }
[ { "label": "NEGATIVE", "score": 0.996821403503418 }, { "label": "POSITIVE", "score": 0.003178595332428813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I deposited a check a few days ago and it's still not gone in! Please help me with this
{ "text": "I deposited a check a few days ago and it's still not gone in! Please help me with this" }
[ { "label": "NEGATIVE", "score": 0.9146074056625366 }, { "label": "POSITIVE", "score": 0.08539265394210815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
{ "text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card." }
[ { "label": "NEGATIVE", "score": 0.9920271039009094 }, { "label": "POSITIVE", "score": 0.007972879335284233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
The ATM gave me less cash than requested
{ "text": "The ATM gave me less cash than requested" }
[ { "label": "NEGATIVE", "score": 0.9984995126724243 }, { "label": "POSITIVE", "score": 0.0015004847664386034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Where do I go for a refund?
{ "text": "Where do I go for a refund?" }
[ { "label": "NEGATIVE", "score": 0.9985336065292358 }, { "label": "POSITIVE", "score": 0.0014664395712316036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
{ "text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back." }
[ { "label": "NEGATIVE", "score": 0.994209885597229 }, { "label": "POSITIVE", "score": 0.00579012231901288 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
{ "text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money." }
[ { "label": "NEGATIVE", "score": 0.9991108775138855 }, { "label": "POSITIVE", "score": 0.0008891180041246116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Please list what fiat currencies are supported for both holding and exchanging.
{ "text": "Please list what fiat currencies are supported for both holding and exchanging." }
[ { "label": "NEGATIVE", "score": 0.8713433742523193 }, { "label": "POSITIVE", "score": 0.12865661084651947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
My transfer didn't work how come?
{ "text": "My transfer didn't work how come?" }
[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.0003754179924726486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
My latest transfer seems to be missing.
{ "text": "My latest transfer seems to be missing." }
[ { "label": "NEGATIVE", "score": 0.9997665286064148 }, { "label": "POSITIVE", "score": 0.00023351739218924195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why did I get less from the ATM?
{ "text": "Why did I get less from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9963968396186829 }, { "label": "POSITIVE", "score": 0.003603186924010515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
What do I do if someone used my card without my permission?
{ "text": "What do I do if someone used my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9994982481002808 }, { "label": "POSITIVE", "score": 0.0005017213406972587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
How long until my new card gets here?
{ "text": "How long until my new card gets here?" }
[ { "label": "NEGATIVE", "score": 0.9984656572341919 }, { "label": "POSITIVE", "score": 0.001534345094114542 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I think my account has been hacked there are charges on there I don't recognize.
{ "text": "I think my account has been hacked there are charges on there I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9994450211524963 }, { "label": "POSITIVE", "score": 0.0005549684283323586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
I just got refunded for my purchase over two weeks ago
{ "text": "I just got refunded for my purchase over two weeks ago" }
[ { "label": "NEGATIVE", "score": 0.998489260673523 }, { "label": "POSITIVE", "score": 0.001510706963017583 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
How do you exchange currencies
{ "text": "How do you exchange currencies" }
[ { "label": "NEGATIVE", "score": 0.0022782515734434128 }, { "label": "POSITIVE", "score": 0.9977217316627502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Why am I being a charged for using my card?
{ "text": "Why am I being a charged for using my card?" }
[ { "label": "NEGATIVE", "score": 0.9965991377830505 }, { "label": "POSITIVE", "score": 0.003400905290618539 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Is there a charge for topping up by card?
{ "text": "Is there a charge for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9957068562507629 }, { "label": "POSITIVE", "score": 0.0042931134812533855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!
{ "text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!" }
[ { "label": "NEGATIVE", "score": 0.9990239143371582 }, { "label": "POSITIVE", "score": 0.0009761229739524424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
{ "text": "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand." }
[ { "label": "NEGATIVE", "score": 0.9996393918991089 }, { "label": "POSITIVE", "score": 0.0003606402315199375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
{ "text": "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through." }
[ { "label": "NEGATIVE", "score": 0.9995993971824646 }, { "label": "POSITIVE", "score": 0.00040059391176328063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Why is this fee being charged to me after using my card?
{ "text": "Why is this fee being charged to me after using my card?" }
[ { "label": "NEGATIVE", "score": 0.9983231425285339 }, { "label": "POSITIVE", "score": 0.00167679856531322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Where is the money that I transferred.
{ "text": "Where is the money that I transferred." }
[ { "label": "NEGATIVE", "score": 0.999182403087616 }, { "label": "POSITIVE", "score": 0.0008175711845979095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My top up card needs verification and I don't know how to do it
{ "text": "My top up card needs verification and I don't know how to do it" }
[ { "label": "NEGATIVE", "score": 0.9996315240859985 }, { "label": "POSITIVE", "score": 0.00036847067531198263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
{ "text": "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why." }
[ { "label": "NEGATIVE", "score": 0.9995823502540588 }, { "label": "POSITIVE", "score": 0.0004176360962446779 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
{ "text": "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment." }
[ { "label": "NEGATIVE", "score": 0.9995904564857483 }, { "label": "POSITIVE", "score": 0.00040951400296762586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?
{ "text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?" }
[ { "label": "NEGATIVE", "score": 0.993353009223938 }, { "label": "POSITIVE", "score": 0.00664693396538496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
If my identy verifacation hasn't gone through can I use my account?
{ "text": "If my identy verifacation hasn't gone through can I use my account?" }
[ { "label": "NEGATIVE", "score": 0.9991770386695862 }, { "label": "POSITIVE", "score": 0.0008229248342104256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
What is the point of verifying a top up?
{ "text": "What is the point of verifying a top up?" }
[ { "label": "NEGATIVE", "score": 0.9975913763046265 }, { "label": "POSITIVE", "score": 0.0024086504708975554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I want to transfer money. How do I do that for my account?
{ "text": "I want to transfer money. How do I do that for my account?" }
[ { "label": "NEGATIVE", "score": 0.9996263980865479 }, { "label": "POSITIVE", "score": 0.00037355886888690293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
when does my balance update for a transfer
{ "text": "when does my balance update for a transfer" }
[ { "label": "NEGATIVE", "score": 0.9854699373245239 }, { "label": "POSITIVE", "score": 0.014530075713992119 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Am I able to Top Up with Apply Pay?
{ "text": "Am I able to Top Up with Apply Pay?" }
[ { "label": "NEGATIVE", "score": 0.985238254070282 }, { "label": "POSITIVE", "score": 0.014761768281459808 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
How do you Top Up on the apple watch?
{ "text": "How do you Top Up on the apple watch?" }
[ { "label": "NEGATIVE", "score": 0.6017618775367737 }, { "label": "POSITIVE", "score": 0.3982381224632263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Please help me with the activation of the new card.
{ "text": "Please help me with the activation of the new card." }
[ { "label": "NEGATIVE", "score": 0.7571126222610474 }, { "label": "POSITIVE", "score": 0.24288742244243622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Your foreign exchange rate is wrong.
{ "text": "Your foreign exchange rate is wrong." }
[ { "label": "NEGATIVE", "score": 0.999718964099884 }, { "label": "POSITIVE", "score": 0.00028097874019294977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
What do I do if I forgot my PIN?
{ "text": "What do I do if I forgot my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9990147352218628 }, { "label": "POSITIVE", "score": 0.0009852194925770164 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
{ "text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work." }
[ { "label": "NEGATIVE", "score": 0.9991579055786133 }, { "label": "POSITIVE", "score": 0.0008421294623985887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.
{ "text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet." }
[ { "label": "NEGATIVE", "score": 0.9970464110374451 }, { "label": "POSITIVE", "score": 0.0029536576475948095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
{ "text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once." }
[ { "label": "NEGATIVE", "score": 0.8612132668495178 }, { "label": "POSITIVE", "score": 0.13878676295280457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I would like to top up my account automatically. How do I do that?
{ "text": "I would like to top up my account automatically. How do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9971463084220886 }, { "label": "POSITIVE", "score": 0.0028537088073790073 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Does it cost to add money to my card?
{ "text": "Does it cost to add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9984850287437439 }, { "label": "POSITIVE", "score": 0.0015150042017921805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
{ "text": "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working." }
[ { "label": "NEGATIVE", "score": 0.9997578263282776 }, { "label": "POSITIVE", "score": 0.00024223010404966772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Instead of GBP, how do I exchange for AUD?
{ "text": "Instead of GBP, how do I exchange for AUD?" }
[ { "label": "NEGATIVE", "score": 0.9986990690231323 }, { "label": "POSITIVE", "score": 0.0013008861569687724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
How do I know if I will get my card, or if it is lost?
{ "text": "How do I know if I will get my card, or if it is lost?" }
[ { "label": "NEGATIVE", "score": 0.9997661709785461 }, { "label": "POSITIVE", "score": 0.00023379673075396568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I can't get the top-up to work! What's going on here.
{ "text": "I can't get the top-up to work! What's going on here." }
[ { "label": "NEGATIVE", "score": 0.9987338185310364 }, { "label": "POSITIVE", "score": 0.0012661452637985349 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Under what condition will my payment revert?
{ "text": "Under what condition will my payment revert?" }
[ { "label": "NEGATIVE", "score": 0.9990344047546387 }, { "label": "POSITIVE", "score": 0.0009656132897362113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why am I charged a fee for getting cash?
{ "text": "Why am I charged a fee for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.998392641544342 }, { "label": "POSITIVE", "score": 0.0016073273727670312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
What does it mean if my payment was reverted?
{ "text": "What does it mean if my payment was reverted?" }
[ { "label": "NEGATIVE", "score": 0.9992668032646179 }, { "label": "POSITIVE", "score": 0.0007331790402531624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
{ "text": "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?" }
[ { "label": "NEGATIVE", "score": 0.9978393316268921 }, { "label": "POSITIVE", "score": 0.002160649746656418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Who gets support?
{ "text": "Who gets support?" }
[ { "label": "NEGATIVE", "score": 0.9977182149887085 }, { "label": "POSITIVE", "score": 0.0022818520665168762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
They is a payment I don't recognize on my statement.
{ "text": "They is a payment I don't recognize on my statement." }
[ { "label": "NEGATIVE", "score": 0.9381530284881592 }, { "label": "POSITIVE", "score": 0.0618470124900341 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
What is the maximum transactions I can use on a disposable card?
{ "text": "What is the maximum transactions I can use on a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9918954968452454 }, { "label": "POSITIVE", "score": 0.008104478940367699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Why did my payment not go through why did it cancel?
{ "text": "Why did my payment not go through why did it cancel?" }
[ { "label": "NEGATIVE", "score": 0.9990693926811218 }, { "label": "POSITIVE", "score": 0.0009306423598900437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null