text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My new card hasn't came in.
|
{
"text": "My new card hasn't came in."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991511106491089
},
{
"label": "POSITIVE",
"score": 0.0008489138563163579
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I am unable to use my top-up on the app. Could you explain this to me?
|
{
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99968421459198
},
{
"label": "POSITIVE",
"score": 0.00031583834788762033
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Using international ATMs messes up the exchange rate.
|
{
"text": "Using international ATMs messes up the exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997825026512146
},
{
"label": "POSITIVE",
"score": 0.0002175089466618374
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
Can I choose my Visa or Mastercard?
|
{
"text": "Can I choose my Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.002749850507825613
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
My card wants to be topped what do you guys support?
|
{
"text": "My card wants to be topped what do you guys support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9933304190635681
},
{
"label": "POSITIVE",
"score": 0.006669597700238228
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
Is my card accepted anywhere?
|
{
"text": "Is my card accepted anywhere?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9909029603004456
},
{
"label": "POSITIVE",
"score": 0.009096982888877392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
|
{
"text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986384510993958
},
{
"label": "POSITIVE",
"score": 0.0013615802163258195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
How can I go about getting a refund?
|
{
"text": "How can I go about getting a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279123481363058
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
I topped up but the app declined it
|
{
"text": "I topped up but the app declined it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9879399538040161
},
{
"label": "POSITIVE",
"score": 0.01206007320433855
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Why am I seeing a fee for transferring money?
|
{
"text": "Why am I seeing a fee for transferring money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998955488204956
},
{
"label": "POSITIVE",
"score": 0.0010445318184792995
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
When are you going to activate my card?
|
{
"text": "When are you going to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915760159492493
},
{
"label": "POSITIVE",
"score": 0.008424042724072933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
What would be a reason my transfer got declined?
|
{
"text": "What would be a reason my transfer got declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991969466209412
},
{
"label": "POSITIVE",
"score": 0.0008030491298995912
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
How many incorrect attempts cause card to be blocked?
|
{
"text": "How many incorrect attempts cause card to be blocked?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994863271713257
},
{
"label": "POSITIVE",
"score": 0.0005136891268193722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
I did a bank transfer and my balance isn't current.
|
{
"text": "I did a bank transfer and my balance isn't current."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996912479400635
},
{
"label": "POSITIVE",
"score": 0.00030879260157234967
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Whats the limit on my top up
|
{
"text": "Whats the limit on my top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9526827931404114
},
{
"label": "POSITIVE",
"score": 0.047317180782556534
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?
|
{
"text": "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994303584098816
},
{
"label": "POSITIVE",
"score": 0.0005695943254977465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Can I choose what card I can use
|
{
"text": "Can I choose what card I can use"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.012333467602729797
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Do you limit my top-offs?
|
{
"text": "Do you limit my top-offs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9826194047927856
},
{
"label": "POSITIVE",
"score": 0.01738063059747219
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
Can I verify my top-up card?
|
{
"text": "Can I verify my top-up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996347963809967
},
{
"label": "POSITIVE",
"score": 0.003652082057669759
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I am still waiting for a transfer I did
|
{
"text": "I am still waiting for a transfer I did"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939014911651611
},
{
"label": "POSITIVE",
"score": 0.006098536308854818
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I'm not seeing my cash deposit showing up in my account.
|
{
"text": "I'm not seeing my cash deposit showing up in my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.000481932598631829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
Are there steps to see where my funds come from?
|
{
"text": "Are there steps to see where my funds come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981510043144226
},
{
"label": "POSITIVE",
"score": 0.0018490139627829194
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Please help me get a Visa card.
|
{
"text": "Please help me get a Visa card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8898817896842957
},
{
"label": "POSITIVE",
"score": 0.11011815816164017
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Are these cards available in europe?
|
{
"text": "Are these cards available in europe?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9883350133895874
},
{
"label": "POSITIVE",
"score": 0.011664939112961292
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.
|
{
"text": "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977249503135681
},
{
"label": "POSITIVE",
"score": 0.002275066450238228
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
|
{
"text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994029998779297
},
{
"label": "POSITIVE",
"score": 0.0005969423218630254
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Can you check the exchange rate on a cash transaction I did overseas
|
{
"text": "Can you check the exchange rate on a cash transaction I did overseas"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9899945855140686
},
{
"label": "POSITIVE",
"score": 0.010005424730479717
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
Should my top-up be completed by now?
|
{
"text": "Should my top-up be completed by now?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987497329711914
},
{
"label": "POSITIVE",
"score": 0.0012502153404057026
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I need more than one disposable card
|
{
"text": "I need more than one disposable card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993096590042114
},
{
"label": "POSITIVE",
"score": 0.000690370739903301
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
I was wondering why my payment hasn't gone through yet, its been a while.
|
{
"text": "I was wondering why my payment hasn't gone through yet, its been a while."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979890584945679
},
{
"label": "POSITIVE",
"score": 0.0020109775941818953
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
There's a card payment I didn't make
|
{
"text": "There's a card payment I didn't make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.005018044728785753
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
If I don't have all my documents can they still verify my identity?
|
{
"text": "If I don't have all my documents can they still verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405357176437974
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
card is being used by someone else
|
{
"text": "card is being used by someone else"
}
|
[
{
"label": "NEGATIVE",
"score": 0.990281343460083
},
{
"label": "POSITIVE",
"score": 0.009718585759401321
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
The cash abroad exchange rate is applied wrong.
|
{
"text": "The cash abroad exchange rate is applied wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.0004646141023840755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
Are currency exchanges free?
|
{
"text": "Are currency exchanges free?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953161478042603
},
{
"label": "POSITIVE",
"score": 0.004683889448642731
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Are you going to charge me to top up my card?
|
{
"text": "Are you going to charge me to top up my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.5216350555419922
},
{
"label": "POSITIVE",
"score": 0.4783649444580078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I have a pending money transfer
|
{
"text": "I have a pending money transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925838708877563
},
{
"label": "POSITIVE",
"score": 0.007416169159114361
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I need to know what charges I will incur for using a European card for top up.
|
{
"text": "I need to know what charges I will incur for using a European card for top up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999171257019043
},
{
"label": "POSITIVE",
"score": 0.0008288180688396096
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
|
{
"text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950491786003113
},
{
"label": "POSITIVE",
"score": 0.0049507757648825645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
I was unable to transfer to another account.
|
{
"text": "I was unable to transfer to another account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991694688796997
},
{
"label": "POSITIVE",
"score": 0.0008305323426611722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Are there any ATM's near me that accept this card?
|
{
"text": "Are there any ATM's near me that accept this card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969047904014587
},
{
"label": "POSITIVE",
"score": 0.003095183987170458
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
There is a charge I don't recognize.
|
{
"text": "There is a charge I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.964482843875885
},
{
"label": "POSITIVE",
"score": 0.0355171337723732
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
My card will expire soon, do I need to order a new one?
|
{
"text": "My card will expire soon, do I need to order a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964631199836731
},
{
"label": "POSITIVE",
"score": 0.00353694474324584
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Why is my top-up pending?
|
{
"text": "Why is my top-up pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970837235450745
},
{
"label": "POSITIVE",
"score": 0.002916307421401143
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
Why is there an extra pound charge that is pending?
|
{
"text": "Why is there an extra pound charge that is pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997165858745575
},
{
"label": "POSITIVE",
"score": 0.0028341382276266813
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Why was my exchange rate a different amount than usual?
|
{
"text": "Why was my exchange rate a different amount than usual?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949206709861755
},
{
"label": "POSITIVE",
"score": 0.005079311318695545
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
What is needed to activate my card?
|
{
"text": "What is needed to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961915016174316
},
{
"label": "POSITIVE",
"score": 0.003808471839874983
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Can apple pay handle top up exchanges?
|
{
"text": "Can apple pay handle top up exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996821403503418
},
{
"label": "POSITIVE",
"score": 0.003178595332428813
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I deposited a check a few days ago and it's still not gone in! Please help me with this
|
{
"text": "I deposited a check a few days ago and it's still not gone in! Please help me with this"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9146074056625366
},
{
"label": "POSITIVE",
"score": 0.08539265394210815
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
|
{
"text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9920271039009094
},
{
"label": "POSITIVE",
"score": 0.007972879335284233
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
The ATM gave me less cash than requested
|
{
"text": "The ATM gave me less cash than requested"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984995126724243
},
{
"label": "POSITIVE",
"score": 0.0015004847664386034
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Where do I go for a refund?
|
{
"text": "Where do I go for a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985336065292358
},
{
"label": "POSITIVE",
"score": 0.0014664395712316036
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
|
{
"text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back."
}
|
[
{
"label": "NEGATIVE",
"score": 0.994209885597229
},
{
"label": "POSITIVE",
"score": 0.00579012231901288
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
|
{
"text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991108775138855
},
{
"label": "POSITIVE",
"score": 0.0008891180041246116
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Please list what fiat currencies are supported for both holding and exchanging.
|
{
"text": "Please list what fiat currencies are supported for both holding and exchanging."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8713433742523193
},
{
"label": "POSITIVE",
"score": 0.12865661084651947
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
My transfer didn't work how come?
|
{
"text": "My transfer didn't work how come?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003754179924726486
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
My latest transfer seems to be missing.
|
{
"text": "My latest transfer seems to be missing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351739218924195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Why did I get less from the ATM?
|
{
"text": "Why did I get less from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963968396186829
},
{
"label": "POSITIVE",
"score": 0.003603186924010515
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
What do I do if someone used my card without my permission?
|
{
"text": "What do I do if someone used my card without my permission?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017213406972587
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
How long until my new card gets here?
|
{
"text": "How long until my new card gets here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984656572341919
},
{
"label": "POSITIVE",
"score": 0.001534345094114542
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I think my account has been hacked there are charges on there I don't recognize.
|
{
"text": "I think my account has been hacked there are charges on there I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994450211524963
},
{
"label": "POSITIVE",
"score": 0.0005549684283323586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
I just got refunded for my purchase over two weeks ago
|
{
"text": "I just got refunded for my purchase over two weeks ago"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998489260673523
},
{
"label": "POSITIVE",
"score": 0.001510706963017583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
How do you exchange currencies
|
{
"text": "How do you exchange currencies"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0022782515734434128
},
{
"label": "POSITIVE",
"score": 0.9977217316627502
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Why am I being a charged for using my card?
|
{
"text": "Why am I being a charged for using my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965991377830505
},
{
"label": "POSITIVE",
"score": 0.003400905290618539
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Is there a charge for topping up by card?
|
{
"text": "Is there a charge for topping up by card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957068562507629
},
{
"label": "POSITIVE",
"score": 0.0042931134812533855
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!
|
{
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990239143371582
},
{
"label": "POSITIVE",
"score": 0.0009761229739524424
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
|
{
"text": "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606402315199375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
|
{
"text": "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995993971824646
},
{
"label": "POSITIVE",
"score": 0.00040059391176328063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Why is this fee being charged to me after using my card?
|
{
"text": "Why is this fee being charged to me after using my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983231425285339
},
{
"label": "POSITIVE",
"score": 0.00167679856531322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Where is the money that I transferred.
|
{
"text": "Where is the money that I transferred."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175711845979095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
My top up card needs verification and I don't know how to do it
|
{
"text": "My top up card needs verification and I don't know how to do it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996315240859985
},
{
"label": "POSITIVE",
"score": 0.00036847067531198263
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
|
{
"text": "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995823502540588
},
{
"label": "POSITIVE",
"score": 0.0004176360962446779
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
|
{
"text": "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995904564857483
},
{
"label": "POSITIVE",
"score": 0.00040951400296762586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?
|
{
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.00664693396538496
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
If my identy verifacation hasn't gone through can I use my account?
|
{
"text": "If my identy verifacation hasn't gone through can I use my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991770386695862
},
{
"label": "POSITIVE",
"score": 0.0008229248342104256
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
What is the point of verifying a top up?
|
{
"text": "What is the point of verifying a top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975913763046265
},
{
"label": "POSITIVE",
"score": 0.0024086504708975554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I want to transfer money. How do I do that for my account?
|
{
"text": "I want to transfer money. How do I do that for my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996263980865479
},
{
"label": "POSITIVE",
"score": 0.00037355886888690293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
when does my balance update for a transfer
|
{
"text": "when does my balance update for a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9854699373245239
},
{
"label": "POSITIVE",
"score": 0.014530075713992119
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Am I able to Top Up with Apply Pay?
|
{
"text": "Am I able to Top Up with Apply Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.985238254070282
},
{
"label": "POSITIVE",
"score": 0.014761768281459808
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
How do you Top Up on the apple watch?
|
{
"text": "How do you Top Up on the apple watch?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6017618775367737
},
{
"label": "POSITIVE",
"score": 0.3982381224632263
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
Please help me with the activation of the new card.
|
{
"text": "Please help me with the activation of the new card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.7571126222610474
},
{
"label": "POSITIVE",
"score": 0.24288742244243622
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Your foreign exchange rate is wrong.
|
{
"text": "Your foreign exchange rate is wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999718964099884
},
{
"label": "POSITIVE",
"score": 0.00028097874019294977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
What do I do if I forgot my PIN?
|
{
"text": "What do I do if I forgot my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990147352218628
},
{
"label": "POSITIVE",
"score": 0.0009852194925770164
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
|
{
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421294623985887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.
|
{
"text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970464110374451
},
{
"label": "POSITIVE",
"score": 0.0029536576475948095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
|
{
"text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8612132668495178
},
{
"label": "POSITIVE",
"score": 0.13878676295280457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I would like to top up my account automatically. How do I do that?
|
{
"text": "I would like to top up my account automatically. How do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971463084220886
},
{
"label": "POSITIVE",
"score": 0.0028537088073790073
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Does it cost to add money to my card?
|
{
"text": "Does it cost to add money to my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984850287437439
},
{
"label": "POSITIVE",
"score": 0.0015150042017921805
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
|
{
"text": "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997578263282776
},
{
"label": "POSITIVE",
"score": 0.00024223010404966772
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Instead of GBP, how do I exchange for AUD?
|
{
"text": "Instead of GBP, how do I exchange for AUD?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008861569687724
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
How do I know if I will get my card, or if it is lost?
|
{
"text": "How do I know if I will get my card, or if it is lost?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997661709785461
},
{
"label": "POSITIVE",
"score": 0.00023379673075396568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I can't get the top-up to work! What's going on here.
|
{
"text": "I can't get the top-up to work! What's going on here."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987338185310364
},
{
"label": "POSITIVE",
"score": 0.0012661452637985349
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Under what condition will my payment revert?
|
{
"text": "Under what condition will my payment revert?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990344047546387
},
{
"label": "POSITIVE",
"score": 0.0009656132897362113
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
Why am I charged a fee for getting cash?
|
{
"text": "Why am I charged a fee for getting cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998392641544342
},
{
"label": "POSITIVE",
"score": 0.0016073273727670312
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
What does it mean if my payment was reverted?
|
{
"text": "What does it mean if my payment was reverted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992668032646179
},
{
"label": "POSITIVE",
"score": 0.0007331790402531624
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
|
{
"text": "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978393316268921
},
{
"label": "POSITIVE",
"score": 0.002160649746656418
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Who gets support?
|
{
"text": "Who gets support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977182149887085
},
{
"label": "POSITIVE",
"score": 0.0022818520665168762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
They is a payment I don't recognize on my statement.
|
{
"text": "They is a payment I don't recognize on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9381530284881592
},
{
"label": "POSITIVE",
"score": 0.0618470124900341
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
What is the maximum transactions I can use on a disposable card?
|
{
"text": "What is the maximum transactions I can use on a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9918954968452454
},
{
"label": "POSITIVE",
"score": 0.008104478940367699
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Why did my payment not go through why did it cancel?
|
{
"text": "Why did my payment not go through why did it cancel?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990693926811218
},
{
"label": "POSITIVE",
"score": 0.0009306423598900437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
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