text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
|
{
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901206500828266
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
What are the guidelines for the disposable cards?
|
{
"text": "What are the guidelines for the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989903569221497
},
{
"label": "POSITIVE",
"score": 0.0010096931364387274
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
What is the age requirement?
|
{
"text": "What is the age requirement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9819759130477905
},
{
"label": "POSITIVE",
"score": 0.018024086952209473
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
How do I go about changing my address?
|
{
"text": "How do I go about changing my address?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989051818847656
},
{
"label": "POSITIVE",
"score": 0.0010947849368676543
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
How come I can't put money in my top up account?
|
{
"text": "How come I can't put money in my top up account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996015429496765
},
{
"label": "POSITIVE",
"score": 0.0003984352224506438
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
There is a pending transaction on my account, what does this mean?
|
{
"text": "There is a pending transaction on my account, what does this mean?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962614178657532
},
{
"label": "POSITIVE",
"score": 0.003738589119166136
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
A fee came along with me paying with card
|
{
"text": "A fee came along with me paying with card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8065508604049683
},
{
"label": "POSITIVE",
"score": 0.19344913959503174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I would like open a second card for my daughter, how can you assist me?
|
{
"text": "I would like open a second card for my daughter, how can you assist me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968580007553101
},
{
"label": "POSITIVE",
"score": 0.0031419412698596716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Can you provide information for freezing my card immediately?
|
{
"text": "Can you provide information for freezing my card immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980553388595581
},
{
"label": "POSITIVE",
"score": 0.0019446734804660082
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
My transfer was rejected
|
{
"text": "My transfer was rejected"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997488260269165
},
{
"label": "POSITIVE",
"score": 0.002511687809601426
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?
|
{
"text": "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9719452857971191
},
{
"label": "POSITIVE",
"score": 0.028054745867848396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
How do I get my card on the app?
|
{
"text": "How do I get my card on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989444613456726
},
{
"label": "POSITIVE",
"score": 0.001055544358678162
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
|
{
"text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992802739143372
},
{
"label": "POSITIVE",
"score": 0.0007197029190137982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
There is a payment done with my card which i definitely did not do.Never seen that name before.
|
{
"text": "There is a payment done with my card which i definitely did not do.Never seen that name before."
}
|
[
{
"label": "NEGATIVE",
"score": 0.989696741104126
},
{
"label": "POSITIVE",
"score": 0.010303267277777195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
My top up isnt working
|
{
"text": "My top up isnt working"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9718686938285828
},
{
"label": "POSITIVE",
"score": 0.0281312745064497
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Can I receive payments in another currency?
|
{
"text": "Can I receive payments in another currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989598989486694
},
{
"label": "POSITIVE",
"score": 0.0010400315513834357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
what steps do i do to get a real card
|
{
"text": "what steps do i do to get a real card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9872720837593079
},
{
"label": "POSITIVE",
"score": 0.012727883644402027
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
I have no way to prove my identity.
|
{
"text": "I have no way to prove my identity."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997332692146301
},
{
"label": "POSITIVE",
"score": 0.00026676387642510235
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
is there a charge on withdrawals?
|
{
"text": "is there a charge on withdrawals?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.0012308037839829922
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Why do I have to give you my drivers license
|
{
"text": "Why do I have to give you my drivers license"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986586570739746
},
{
"label": "POSITIVE",
"score": 0.0013412786647677422
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Did you revert my top up?
|
{
"text": "Did you revert my top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9923645257949829
},
{
"label": "POSITIVE",
"score": 0.007635497022420168
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
When will my virtual card arrive?
|
{
"text": "When will my virtual card arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982020854949951
},
{
"label": "POSITIVE",
"score": 0.0017979094991460443
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
|
{
"text": "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978286623954773
},
{
"label": "POSITIVE",
"score": 0.0021713690366595984
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.
|
{
"text": "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994649291038513
},
{
"label": "POSITIVE",
"score": 0.0005350563442334533
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Why was I charged twice for my item!
|
{
"text": "Why was I charged twice for my item!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9908609390258789
},
{
"label": "POSITIVE",
"score": 0.009139060974121094
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
|
{
"text": "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956967830657959
},
{
"label": "POSITIVE",
"score": 0.00430321553722024
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
I withdrew some cash, when is it going to show?
|
{
"text": "I withdrew some cash, when is it going to show?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967607855796814
},
{
"label": "POSITIVE",
"score": 0.003239194629713893
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
I have an American Express that I'd like to add money to my account with.
|
{
"text": "I have an American Express that I'd like to add money to my account with."
}
|
[
{
"label": "NEGATIVE",
"score": 0.6439118385314941
},
{
"label": "POSITIVE",
"score": 0.3560881018638611
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
I purchased an item and the exchange rate was wrong
|
{
"text": "I purchased an item and the exchange rate was wrong"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994972944259644
},
{
"label": "POSITIVE",
"score": 0.0005026612197980285
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
What is the max I can top up?
|
{
"text": "What is the max I can top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.002474893117323518
},
{
"label": "POSITIVE",
"score": 0.997525155544281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.
|
{
"text": "My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.0009033947717398405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
|
{
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989051818847656
},
{
"label": "POSITIVE",
"score": 0.0010948526905849576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Are visa and mastercard accepted
|
{
"text": "Are visa and mastercard accepted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.006455943454056978
},
{
"label": "POSITIVE",
"score": 0.9935441017150879
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Why is there a fee for using my card?
|
{
"text": "Why is there a fee for using my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989111423492432
},
{
"label": "POSITIVE",
"score": 0.001088867662474513
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
In regards to the PIN of the card?
|
{
"text": "In regards to the PIN of the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9747141003608704
},
{
"label": "POSITIVE",
"score": 0.02528587356209755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
When I use my card, it says decline?
|
{
"text": "When I use my card, it says decline?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.0005930396728217602
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
My transfer to a beneficiary did not go through. Why?
|
{
"text": "My transfer to a beneficiary did not go through. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812114152126014
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I am still waiting for the cash to be returned from a cheque I deposited!
|
{
"text": "I am still waiting for the cash to be returned from a cheque I deposited!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975064396858215
},
{
"label": "POSITIVE",
"score": 0.0024935754481703043
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
Can I get spare cards?
|
{
"text": "Can I get spare cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993237257003784
},
{
"label": "POSITIVE",
"score": 0.0006763112614862621
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Can i top up by card?
|
{
"text": "Can i top up by card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9347482919692993
},
{
"label": "POSITIVE",
"score": 0.0652516558766365
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
I made a check deposit but the cash hasn't arrived in my account yet.
|
{
"text": "I made a check deposit but the cash hasn't arrived in my account yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979019165039062
},
{
"label": "POSITIVE",
"score": 0.0020980339031666517
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
My PIN is not working, can you help?
|
{
"text": "My PIN is not working, can you help?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997771382331848
},
{
"label": "POSITIVE",
"score": 0.0002228812809335068
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
My credit card transaction was declined for a loan payment. Can you tell me why?
|
{
"text": "My credit card transaction was declined for a loan payment. Can you tell me why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992110729217529
},
{
"label": "POSITIVE",
"score": 0.0007889068801887333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
I've just moved and I need to change my details
|
{
"text": "I've just moved and I need to change my details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9944338202476501
},
{
"label": "POSITIVE",
"score": 0.005566188599914312
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
My top-up funds aren't available yet.
|
{
"text": "My top-up funds aren't available yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983892440795898
},
{
"label": "POSITIVE",
"score": 0.0016107638366520405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I purchased this item and would like a refund
|
{
"text": "I purchased this item and would like a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9861705303192139
},
{
"label": "POSITIVE",
"score": 0.01382943894714117
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
You promised no fees but now I've got one. What the hell!?
|
{
"text": "You promised no fees but now I've got one. What the hell!?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.992645263671875
},
{
"label": "POSITIVE",
"score": 0.007354754023253918
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Why is it failing to top-up?
|
{
"text": "Why is it failing to top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997915625572205
},
{
"label": "POSITIVE",
"score": 0.00020840780052822083
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
What can I do to track the card you sent me?
|
{
"text": "What can I do to track the card you sent me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832217426970601
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Am I going to see a charge for a SEPA transfer?
|
{
"text": "Am I going to see a charge for a SEPA transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956608414649963
},
{
"label": "POSITIVE",
"score": 0.004339183680713177
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Are there virtual disposable cards?
|
{
"text": "Are there virtual disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987561702728271
},
{
"label": "POSITIVE",
"score": 0.0012437860714271665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
Why was my transaction charged an extra fee when paying with my card?
|
{
"text": "Why was my transaction charged an extra fee when paying with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987576007843018
},
{
"label": "POSITIVE",
"score": 0.0012423718580976129
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
|
{
"text": "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.0002584020548965782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I was unable to transfer money from my account.
|
{
"text": "I was unable to transfer money from my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.00034431248786859214
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
|
{
"text": "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0008643578039482236
},
{
"label": "POSITIVE",
"score": 0.9991356730461121
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Are SWIFT Transfers available at this bank?
|
{
"text": "Are SWIFT Transfers available at this bank?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974839687347412
},
{
"label": "POSITIVE",
"score": 0.0025160429067909718
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Do you accept all cards and currencies?
|
{
"text": "Do you accept all cards and currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8817290663719177
},
{
"label": "POSITIVE",
"score": 0.11827098578214645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
My top up says it is still pending
|
{
"text": "My top up says it is still pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.4319661855697632
},
{
"label": "POSITIVE",
"score": 0.5680338740348816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
How much will it be in order to pay with a bank transfer using SEPA?
|
{
"text": "How much will it be in order to pay with a bank transfer using SEPA?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994812607765198
},
{
"label": "POSITIVE",
"score": 0.0005187643691897392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
How can I locate the virtual card?
|
{
"text": "How can I locate the virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011368606938049197
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
Please tell me what this direct debit in my statement is
|
{
"text": "Please tell me what this direct debit in my statement is"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927108287811279
},
{
"label": "POSITIVE",
"score": 0.007289135828614235
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I'm wanting to get a Visa card today.
|
{
"text": "I'm wanting to get a Visa card today."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9769355058670044
},
{
"label": "POSITIVE",
"score": 0.02306446246802807
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
How do I complete the ID check?
|
{
"text": "How do I complete the ID check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986107349395752
},
{
"label": "POSITIVE",
"score": 0.00138925074134022
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
What does pending payment mean?
|
{
"text": "What does pending payment mean?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969469904899597
},
{
"label": "POSITIVE",
"score": 0.0030530747026205063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
I believe there is a mistake because a payment I didn't make shows in my app.
|
{
"text": "I believe there is a mistake because a payment I didn't make shows in my app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994927644729614
},
{
"label": "POSITIVE",
"score": 0.0005072358762845397
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I don't want to give you all my identify details.
|
{
"text": "I don't want to give you all my identify details."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999439537525177
},
{
"label": "POSITIVE",
"score": 0.000560432905331254
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Can I change my address?
|
{
"text": "Can I change my address?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991726279258728
},
{
"label": "POSITIVE",
"score": 0.0008273739949800074
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
Are you sure this is the interbank exchange rate? This rate is really bad.
|
{
"text": "Are you sure this is the interbank exchange rate? This rate is really bad."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.0001959175569936633
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
Is a physical card also available
|
{
"text": "Is a physical card also available"
}
|
[
{
"label": "NEGATIVE",
"score": 0.015435881912708282
},
{
"label": "POSITIVE",
"score": 0.9845640659332275
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
how long does delivery take?
|
{
"text": "how long does delivery take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986770749092102
},
{
"label": "POSITIVE",
"score": 0.0013228756142780185
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
|
{
"text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8387258648872375
},
{
"label": "POSITIVE",
"score": 0.16127419471740723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
The ATM will not let me get cash, WHY?
|
{
"text": "The ATM will not let me get cash, WHY?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9880945086479187
},
{
"label": "POSITIVE",
"score": 0.011905533261597157
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I am having issues using contactless payments, could my card be damaged?
|
{
"text": "I am having issues using contactless payments, could my card be damaged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617563717067242
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 23
}
|
Default
| null | null |
How long do bank transfers usually take?
|
{
"text": "How long do bank transfers usually take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982390403747559
},
{
"label": "POSITIVE",
"score": 0.0017609044443815947
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Why has my payment been reversed?
|
{
"text": "Why has my payment been reversed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.0020478814840316772
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
Why is my transaction taking so long to complete?
|
{
"text": "Why is my transaction taking so long to complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990546107292175
},
{
"label": "POSITIVE",
"score": 0.0009453939273953438
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Can I top-up any amount I wish on any given day?
|
{
"text": "Can I top-up any amount I wish on any given day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9761549234390259
},
{
"label": "POSITIVE",
"score": 0.023845002055168152
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
|
{
"text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977265000343323
},
{
"label": "POSITIVE",
"score": 0.0022735341917723417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Was there a way for me to get tracking for that?
|
{
"text": "Was there a way for me to get tracking for that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995321035385132
},
{
"label": "POSITIVE",
"score": 0.00046790213673375547
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
are there age requirements
|
{
"text": "are there age requirements"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6278041005134583
},
{
"label": "POSITIVE",
"score": 0.37219589948654175
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
There is a payment in the app I did not make
|
{
"text": "There is a payment in the app I did not make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.0042308359406888485
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Can I see where my funds come from?
|
{
"text": "Can I see where my funds come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.001261731842532754
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
How do I transfer funds directly from my credit card?
|
{
"text": "How do I transfer funds directly from my credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988613128662109
},
{
"label": "POSITIVE",
"score": 0.0011386550031602383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
Why is my beneficiary not allowed?
|
{
"text": "Why is my beneficiary not allowed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996830403804779
},
{
"label": "POSITIVE",
"score": 0.003169628791511059
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I wanted to know about a pending dollar that is on my statement.
|
{
"text": "I wanted to know about a pending dollar that is on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9836787581443787
},
{
"label": "POSITIVE",
"score": 0.01632123813033104
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
My cheque is taking a while
|
{
"text": "My cheque is taking a while"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936145544052124
},
{
"label": "POSITIVE",
"score": 0.00638546422123909
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I have my card now how do I activate it?
|
{
"text": "I have my card now how do I activate it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964205026626587
},
{
"label": "POSITIVE",
"score": 0.00357949105091393
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I lost my phone. What do I need to do?
|
{
"text": "I lost my phone. What do I need to do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999614953994751
},
{
"label": "POSITIVE",
"score": 0.0003850711800623685
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Please help me. I don't know my code to get into the app.
|
{
"text": "Please help me. I don't know my code to get into the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999392032623291
},
{
"label": "POSITIVE",
"score": 0.0006079411250539124
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
Do you ship your cards anywhere?
|
{
"text": "Do you ship your cards anywhere?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9519585967063904
},
{
"label": "POSITIVE",
"score": 0.04804133623838425
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
The payment for the card did not go through
|
{
"text": "The payment for the card did not go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992515444755554
},
{
"label": "POSITIVE",
"score": 0.0007483804365620017
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
|
{
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.0005673557170666754
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I can't get my virtual card to work.
|
{
"text": "I can't get my virtual card to work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006707993336022
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 72
}
|
Default
| null | null |
I checked the app and there is a payment that I don't recognize.
|
{
"text": "I checked the app and there is a payment that I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956932663917542
},
{
"label": "POSITIVE",
"score": 0.00430681649595499
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
My source of funds require verification.
|
{
"text": "My source of funds require verification."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9838182330131531
},
{
"label": "POSITIVE",
"score": 0.0161817017942667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
I can't find the auto-top up option.
|
{
"text": "I can't find the auto-top up option."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993507266044617
},
{
"label": "POSITIVE",
"score": 0.0006492416723631322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
How can many disposable cards can I have per day?
|
{
"text": "How can many disposable cards can I have per day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375542677938938
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
I'm trying to use a cheque to top up
|
{
"text": "I'm trying to use a cheque to top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.00038844437221996486
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I would like to transfer money from my checking account to my savings account.
|
{
"text": "I would like to transfer money from my checking account to my savings account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998427152633667
},
{
"label": "POSITIVE",
"score": 0.0015728679718449712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Is it possible to get a real card?
|
{
"text": "Is it possible to get a real card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971740245819092
},
{
"label": "POSITIVE",
"score": 0.002825923962518573
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
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