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1 value
annotation
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1 class
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metadata
dict
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stringclasses
1 value
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metrics
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When are cards shipped?
{ "text": "When are cards shipped?" }
[ { "label": "NEGATIVE", "score": 0.9985846281051636 }, { "label": "POSITIVE", "score": 0.0014153743395581841 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Why did I get charged when getting cash?
{ "text": "Why did I get charged when getting cash?" }
[ { "label": "NEGATIVE", "score": 0.9983484745025635 }, { "label": "POSITIVE", "score": 0.0016514951130375266 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Where can I find my fund information?
{ "text": "Where can I find my fund information?" }
[ { "label": "NEGATIVE", "score": 0.9995755553245544 }, { "label": "POSITIVE", "score": 0.00042443786514922976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
What happens if I deposit a cheque accidentally?
{ "text": "What happens if I deposit a cheque accidentally?" }
[ { "label": "NEGATIVE", "score": 0.9993700385093689 }, { "label": "POSITIVE", "score": 0.0006299830856733024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Please help me unblock my pin which I put the wrong one too many times.
{ "text": "Please help me unblock my pin which I put the wrong one too many times." }
[ { "label": "NEGATIVE", "score": 0.999113142490387 }, { "label": "POSITIVE", "score": 0.0008868363802321255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
The amount of cash I received was not the full amount
{ "text": "The amount of cash I received was not the full amount" }
[ { "label": "NEGATIVE", "score": 0.9996103644371033 }, { "label": "POSITIVE", "score": 0.00038966236752457917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I am unable to activate my card, it won't let me.
{ "text": "I am unable to activate my card, it won't let me." }
[ { "label": "NEGATIVE", "score": 0.5263367295265198 }, { "label": "POSITIVE", "score": 0.4736632704734802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
{ "text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?" }
[ { "label": "NEGATIVE", "score": 0.9992374181747437 }, { "label": "POSITIVE", "score": 0.0007625434664078057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My salary is deposited in GBP. Do I need to choose the currency?
{ "text": "My salary is deposited in GBP. Do I need to choose the currency?" }
[ { "label": "NEGATIVE", "score": 0.9987732768058777 }, { "label": "POSITIVE", "score": 0.0012267454294487834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I am yet to receive my pin.
{ "text": "I am yet to receive my pin." }
[ { "label": "NEGATIVE", "score": 0.9958676099777222 }, { "label": "POSITIVE", "score": 0.004132362082600594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Please help me. My card is missing.
{ "text": "Please help me. My card is missing." }
[ { "label": "NEGATIVE", "score": 0.9996376037597656 }, { "label": "POSITIVE", "score": 0.0003624148666858673 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I have obtained the salary in GBP, will it need to be configured?
{ "text": "I have obtained the salary in GBP, will it need to be configured?" }
[ { "label": "NEGATIVE", "score": 0.9972900152206421 }, { "label": "POSITIVE", "score": 0.002710068365558982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I have been charged for one thing two times.
{ "text": "I have been charged for one thing two times." }
[ { "label": "NEGATIVE", "score": 0.9702592492103577 }, { "label": "POSITIVE", "score": 0.02974081225693226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
What form of identification is accepted?
{ "text": "What form of identification is accepted?" }
[ { "label": "NEGATIVE", "score": 0.9923960566520691 }, { "label": "POSITIVE", "score": 0.007603919133543968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
{ "text": "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet" }
[ { "label": "NEGATIVE", "score": 0.9993700385093689 }, { "label": "POSITIVE", "score": 0.000629992107860744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I have a disposable card, how many transactions can I make?
{ "text": "I have a disposable card, how many transactions can I make?" }
[ { "label": "NEGATIVE", "score": 0.9991835951805115 }, { "label": "POSITIVE", "score": 0.0008163988240994513 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
How long does a transfer from the US take?
{ "text": "How long does a transfer from the US take?" }
[ { "label": "NEGATIVE", "score": 0.9978625178337097 }, { "label": "POSITIVE", "score": 0.0021374584175646305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
What methods are available for my friend to send me money?
{ "text": "What methods are available for my friend to send me money?" }
[ { "label": "NEGATIVE", "score": 0.9990792274475098 }, { "label": "POSITIVE", "score": 0.0009207241237163544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Is a bank transfer acceptable for topping up my account?
{ "text": "Is a bank transfer acceptable for topping up my account?" }
[ { "label": "NEGATIVE", "score": 0.9978458881378174 }, { "label": "POSITIVE", "score": 0.0021540564484894276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
How many transactions can I make on my disposable card?
{ "text": "How many transactions can I make on my disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9983698725700378 }, { "label": "POSITIVE", "score": 0.0016301474533975124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
My salary comes in GBP can I change my options somewhere?
{ "text": "My salary comes in GBP can I change my options somewhere?" }
[ { "label": "NEGATIVE", "score": 0.9989486336708069 }, { "label": "POSITIVE", "score": 0.0010514204623177648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
What are the top up fees for using an European bank card?
{ "text": "What are the top up fees for using an European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9962369203567505 }, { "label": "POSITIVE", "score": 0.003762997919693589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.
{ "text": "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account." }
[ { "label": "NEGATIVE", "score": 0.999265730381012 }, { "label": "POSITIVE", "score": 0.0007342161261476576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My card stopped working after multiple transactions. Why?
{ "text": "My card stopped working after multiple transactions. Why?" }
[ { "label": "NEGATIVE", "score": 0.9996840953826904 }, { "label": "POSITIVE", "score": 0.00031598019995726645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
I haven't received my card.
{ "text": "I haven't received my card." }
[ { "label": "NEGATIVE", "score": 0.9994924068450928 }, { "label": "POSITIVE", "score": 0.0005075325607322156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Transfer was declined.
{ "text": "Transfer was declined." }
[ { "label": "NEGATIVE", "score": 0.9977831244468689 }, { "label": "POSITIVE", "score": 0.0022169495932757854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.
{ "text": "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past." }
[ { "label": "NEGATIVE", "score": 0.9753088355064392 }, { "label": "POSITIVE", "score": 0.024691106751561165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My PIN isn't working.
{ "text": "My PIN isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997336268424988 }, { "label": "POSITIVE", "score": 0.0002663501363713294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I can use this card at which ATMs?
{ "text": "I can use this card at which ATMs?" }
[ { "label": "NEGATIVE", "score": 0.9976346492767334 }, { "label": "POSITIVE", "score": 0.0023653542157262564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I see an unauthorized withdraw.
{ "text": "I see an unauthorized withdraw." }
[ { "label": "NEGATIVE", "score": 0.9984436631202698 }, { "label": "POSITIVE", "score": 0.0015562972985208035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Why is my withdrawal wrong? I took out $100 but only received $20.
{ "text": "Why is my withdrawal wrong? I took out $100 but only received $20." }
[ { "label": "NEGATIVE", "score": 0.998542070388794 }, { "label": "POSITIVE", "score": 0.0014579298440366983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
A percentage fee was charged to my withdrawal.
{ "text": "A percentage fee was charged to my withdrawal." }
[ { "label": "NEGATIVE", "score": 0.9973815083503723 }, { "label": "POSITIVE", "score": 0.0026185002643615007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
When do i get charged a fee for using the card?
{ "text": "When do i get charged a fee for using the card?" }
[ { "label": "NEGATIVE", "score": 0.9985301494598389 }, { "label": "POSITIVE", "score": 0.0014698137529194355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
A payment in my account was made by someone I don't know
{ "text": "A payment in my account was made by someone I don't know" }
[ { "label": "NEGATIVE", "score": 0.9972646236419678 }, { "label": "POSITIVE", "score": 0.0027353987097740173 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Can my teenager have an account?
{ "text": "Can my teenager have an account?" }
[ { "label": "NEGATIVE", "score": 0.9968593120574951 }, { "label": "POSITIVE", "score": 0.003140695858746767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
What is your refund policy for products I have purchased?
{ "text": "What is your refund policy for products I have purchased?" }
[ { "label": "NEGATIVE", "score": 0.9972689747810364 }, { "label": "POSITIVE", "score": 0.002731003100052476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
My top-up has been reverted and I would like to know why.
{ "text": "My top-up has been reverted and I would like to know why." }
[ { "label": "NEGATIVE", "score": 0.9908950328826904 }, { "label": "POSITIVE", "score": 0.009105024859309196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
{ "text": "Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?" }
[ { "label": "NEGATIVE", "score": 0.9980658888816833 }, { "label": "POSITIVE", "score": 0.001934060244821012 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
What is the extra €1 on my statement for?
{ "text": "What is the extra €1 on my statement for?" }
[ { "label": "NEGATIVE", "score": 0.9892705678939819 }, { "label": "POSITIVE", "score": 0.010729462839663029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
can I have multiple currencies?
{ "text": "can I have multiple currencies?" }
[ { "label": "NEGATIVE", "score": 0.9863080382347107 }, { "label": "POSITIVE", "score": 0.01369198877364397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
is my pin the same as my passcode
{ "text": "is my pin the same as my passcode" }
[ { "label": "NEGATIVE", "score": 0.994724690914154 }, { "label": "POSITIVE", "score": 0.005275335628539324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
How can I transfer money between accounts?
{ "text": "How can I transfer money between accounts?" }
[ { "label": "NEGATIVE", "score": 0.9993937015533447 }, { "label": "POSITIVE", "score": 0.0006062787724658847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
What ATMs accept my card?
{ "text": "What ATMs accept my card?" }
[ { "label": "NEGATIVE", "score": 0.9949281215667725 }, { "label": "POSITIVE", "score": 0.0050718397833406925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I would like to change my name after marriage.
{ "text": "I would like to change my name after marriage." }
[ { "label": "NEGATIVE", "score": 0.4499099850654602 }, { "label": "POSITIVE", "score": 0.550089955329895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I only have one more US credit card, is it accepted?
{ "text": "I only have one more US credit card, is it accepted?" }
[ { "label": "NEGATIVE", "score": 0.9989386200904846 }, { "label": "POSITIVE", "score": 0.0010614307830110192 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Why isn't my refund showing up?
{ "text": "Why isn't my refund showing up?" }
[ { "label": "NEGATIVE", "score": 0.9985305070877075 }, { "label": "POSITIVE", "score": 0.0014694681158289313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I did not get all the cash at ATM.
{ "text": "I did not get all the cash at ATM." }
[ { "label": "NEGATIVE", "score": 0.9995390176773071 }, { "label": "POSITIVE", "score": 0.00046105418005026877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
There is a payment that I made that hasn't gone through yet.
{ "text": "There is a payment that I made that hasn't gone through yet." }
[ { "label": "NEGATIVE", "score": 0.9930819869041443 }, { "label": "POSITIVE", "score": 0.006918034981936216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
When can I expect my new card to get here?
{ "text": "When can I expect my new card to get here?" }
[ { "label": "NEGATIVE", "score": 0.9977002739906311 }, { "label": "POSITIVE", "score": 0.0022997502237558365 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
can i use my app to get a virtual card
{ "text": "can i use my app to get a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9965987801551819 }, { "label": "POSITIVE", "score": 0.0034012137912213802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
{ "text": "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?" }
[ { "label": "NEGATIVE", "score": 0.9995644688606262 }, { "label": "POSITIVE", "score": 0.0004355458077043295 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Is it possible to get a refund for the item?
{ "text": "Is it possible to get a refund for the item?" }
[ { "label": "NEGATIVE", "score": 0.9980745315551758 }, { "label": "POSITIVE", "score": 0.001925404416397214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I locked myself out of my account, how do I unblock my PIN?
{ "text": "I locked myself out of my account, how do I unblock my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9994271993637085 }, { "label": "POSITIVE", "score": 0.0005727780517190695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I'm not certain my top-up went through yet.
{ "text": "I'm not certain my top-up went through yet." }
[ { "label": "NEGATIVE", "score": 0.9981666803359985 }, { "label": "POSITIVE", "score": 0.0018332605250179768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
What are the reasons why a card payment would be declined?
{ "text": "What are the reasons why a card payment would be declined?" }
[ { "label": "NEGATIVE", "score": 0.9977619647979736 }, { "label": "POSITIVE", "score": 0.00223796465434134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
{ "text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?" }
[ { "label": "NEGATIVE", "score": 0.9163228869438171 }, { "label": "POSITIVE", "score": 0.08367708325386047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I've made a transfer, how long until the money reaches my account?
{ "text": "I've made a transfer, how long until the money reaches my account?" }
[ { "label": "NEGATIVE", "score": 0.9989935755729675 }, { "label": "POSITIVE", "score": 0.0010064778616651893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I am adding money, what currencies do you accept to do this?
{ "text": "I am adding money, what currencies do you accept to do this?" }
[ { "label": "NEGATIVE", "score": 0.9833050966262817 }, { "label": "POSITIVE", "score": 0.016694948077201843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
My cash withdrawal shows pending, why?
{ "text": "My cash withdrawal shows pending, why?" }
[ { "label": "NEGATIVE", "score": 0.996586799621582 }, { "label": "POSITIVE", "score": 0.0034132280852645636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
How can I change my account details?
{ "text": "How can I change my account details?" }
[ { "label": "NEGATIVE", "score": 0.999563992023468 }, { "label": "POSITIVE", "score": 0.000436027767136693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Why is my payment in pending status?
{ "text": "Why is my payment in pending status?" }
[ { "label": "NEGATIVE", "score": 0.9983571171760559 }, { "label": "POSITIVE", "score": 0.0016428265953436494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I cannot view the refunded amount in my account.
{ "text": "I cannot view the refunded amount in my account." }
[ { "label": "NEGATIVE", "score": 0.9984877109527588 }, { "label": "POSITIVE", "score": 0.0015123147750273347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
There's a payment that isn't mine on my app
{ "text": "There's a payment that isn't mine on my app" }
[ { "label": "NEGATIVE", "score": 0.9988916516304016 }, { "label": "POSITIVE", "score": 0.0011083853896707296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
What cards do you support
{ "text": "What cards do you support" }
[ { "label": "NEGATIVE", "score": 0.0008362596272490919 }, { "label": "POSITIVE", "score": 0.9991637468338013 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I need a new PIN number.
{ "text": "I need a new PIN number." }
[ { "label": "NEGATIVE", "score": 0.9993543028831482 }, { "label": "POSITIVE", "score": 0.0006456603296101093 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
My throwaway virtual card won't work
{ "text": "My throwaway virtual card won't work" }
[ { "label": "NEGATIVE", "score": 0.9997369647026062 }, { "label": "POSITIVE", "score": 0.0002630310773383826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
What do I do if I have exceeded all my PIN tries?
{ "text": "What do I do if I have exceeded all my PIN tries?" }
[ { "label": "NEGATIVE", "score": 0.997846245765686 }, { "label": "POSITIVE", "score": 0.0021537102293223143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I withdrew cash and was charged. Why?
{ "text": "I withdrew cash and was charged. Why?" }
[ { "label": "NEGATIVE", "score": 0.9949411153793335 }, { "label": "POSITIVE", "score": 0.005058963783085346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
app malfunctioning, does not know its me
{ "text": "app malfunctioning, does not know its me" }
[ { "label": "NEGATIVE", "score": 0.9996423721313477 }, { "label": "POSITIVE", "score": 0.00035759375896304846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
stolen phone, what should i do
{ "text": "stolen phone, what should i do" }
[ { "label": "NEGATIVE", "score": 0.9987924098968506 }, { "label": "POSITIVE", "score": 0.0012075179256498814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!
{ "text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!" }
[ { "label": "NEGATIVE", "score": 0.9972232580184937 }, { "label": "POSITIVE", "score": 0.002776794135570526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
There is a direct debit payment that I did not make.
{ "text": "There is a direct debit payment that I did not make." }
[ { "label": "NEGATIVE", "score": 0.979189395904541 }, { "label": "POSITIVE", "score": 0.020810602232813835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
My card was charged more than expected.
{ "text": "My card was charged more than expected." }
[ { "label": "NEGATIVE", "score": 0.1582621932029724 }, { "label": "POSITIVE", "score": 0.8417378664016724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I just initiated a transfer but I'd like to cancel it.
{ "text": "I just initiated a transfer but I'd like to cancel it." }
[ { "label": "NEGATIVE", "score": 0.9996702671051025 }, { "label": "POSITIVE", "score": 0.0003297592047601938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I tried activation my card and it didn't employment
{ "text": "I tried activation my card and it didn't employment" }
[ { "label": "NEGATIVE", "score": 0.9990350008010864 }, { "label": "POSITIVE", "score": 0.0009649822604842484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
{ "text": "I tried using my credit card with top up but it didn't work! I thought it was supposed to?" }
[ { "label": "NEGATIVE", "score": 0.9995703101158142 }, { "label": "POSITIVE", "score": 0.00042968662455677986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
want to know where funds come from
{ "text": "want to know where funds come from" }
[ { "label": "NEGATIVE", "score": 0.9749246835708618 }, { "label": "POSITIVE", "score": 0.025075245648622513 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
{ "text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly." }
[ { "label": "NEGATIVE", "score": 0.4576866924762726 }, { "label": "POSITIVE", "score": 0.5423133373260498 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Which merchants accept my card?
{ "text": "Which merchants accept my card?" }
[ { "label": "NEGATIVE", "score": 0.994186520576477 }, { "label": "POSITIVE", "score": 0.005813457537442446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
How long will my top-up be pending?
{ "text": "How long will my top-up be pending?" }
[ { "label": "NEGATIVE", "score": 0.9976382255554199 }, { "label": "POSITIVE", "score": 0.0023617988917976618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I need to make a purchase online, where is my virtual card?
{ "text": "I need to make a purchase online, where is my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9996103644371033 }, { "label": "POSITIVE", "score": 0.00038968806620687246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Where do my available funds come from?
{ "text": "Where do my available funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9992372989654541 }, { "label": "POSITIVE", "score": 0.0007627531886100769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
{ "text": "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?" }
[ { "label": "NEGATIVE", "score": 0.9987442493438721 }, { "label": "POSITIVE", "score": 0.0012557291192933917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
{ "text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?" }
[ { "label": "NEGATIVE", "score": 0.9950754046440125 }, { "label": "POSITIVE", "score": 0.004924577660858631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
My payment has been declined several times. Can you help me?
{ "text": "My payment has been declined several times. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.007435854524374008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I see where my money is being transferred from?
{ "text": "Can I see where my money is being transferred from?" }
[ { "label": "NEGATIVE", "score": 0.9993388056755066 }, { "label": "POSITIVE", "score": 0.0006611225544475019 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
{ "text": "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though..." }
[ { "label": "NEGATIVE", "score": 0.9996911287307739 }, { "label": "POSITIVE", "score": 0.00030894248629920185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Can you explain to me why a cash withdrawal shows up as pending?
{ "text": "Can you explain to me why a cash withdrawal shows up as pending?" }
[ { "label": "NEGATIVE", "score": 0.9988141059875488 }, { "label": "POSITIVE", "score": 0.0011859089136123657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I didn't get all the cash I asked for
{ "text": "I didn't get all the cash I asked for" }
[ { "label": "NEGATIVE", "score": 0.9993463158607483 }, { "label": "POSITIVE", "score": 0.0006536392029374838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Can I setup top ups in advance?
{ "text": "Can I setup top ups in advance?" }
[ { "label": "NEGATIVE", "score": 0.9973529577255249 }, { "label": "POSITIVE", "score": 0.002647093264386058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
My phone has been stolen.
{ "text": "My phone has been stolen." }
[ { "label": "NEGATIVE", "score": 0.996890127658844 }, { "label": "POSITIVE", "score": 0.0031099177431315184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
In which countries can I get a card?
{ "text": "In which countries can I get a card?" }
[ { "label": "NEGATIVE", "score": 0.9937564134597778 }, { "label": "POSITIVE", "score": 0.006243637762963772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
What do I do to activate?
{ "text": "What do I do to activate?" }
[ { "label": "NEGATIVE", "score": 0.9366422295570374 }, { "label": "POSITIVE", "score": 0.06335774064064026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I lost my card n need a new one.
{ "text": "I lost my card n need a new one." }
[ { "label": "NEGATIVE", "score": 0.9996515512466431 }, { "label": "POSITIVE", "score": 0.0003484357730485499 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
How do I get a spare card?
{ "text": "How do I get a spare card?" }
[ { "label": "NEGATIVE", "score": 0.9992520213127136 }, { "label": "POSITIVE", "score": 0.0007479708874598145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I received $20 but I entered $100
{ "text": "I received $20 but I entered $100" }
[ { "label": "NEGATIVE", "score": 0.9806267619132996 }, { "label": "POSITIVE", "score": 0.019373225048184395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
What type of card can I use to top up?
{ "text": "What type of card can I use to top up?" }
[ { "label": "NEGATIVE", "score": 0.9938150644302368 }, { "label": "POSITIVE", "score": 0.006184907164424658 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What is the procedure for activating this card?
{ "text": "What is the procedure for activating this card?" }
[ { "label": "NEGATIVE", "score": 0.9959565997123718 }, { "label": "POSITIVE", "score": 0.004043327644467354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Help! I think someone has made a cash withdrawal with my card!
{ "text": "Help! I think someone has made a cash withdrawal with my card!" }
[ { "label": "NEGATIVE", "score": 0.9990166425704956 }, { "label": "POSITIVE", "score": 0.0009833313524723053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Why can't I transfer to another account?
{ "text": "Why can't I transfer to another account?" }
[ { "label": "NEGATIVE", "score": 0.997766375541687 }, { "label": "POSITIVE", "score": 0.002233688486739993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null